Check the terms in the app first. Most offers only apply to certain products, a certain period or new customers. If it still doesn't work, get in touch and we'll check with the partner.
Check this first
- The terms: open the offer in the app and read what applies, such as the end date and which products are included.
- The right card: some offers only apply to the student card, not the Nyexad, GenZ or Alumni card.
- The shop wants to see your card: show your Studentkort in the app. If they can't verify it straight away, send them a screenshot of your active card.
Still not working?
Contact us and tell us which offer it is and what happens, ideally with a screenshot. We'll contact the partner and fix the offer if something is wrong.
What do I get with Studentkortet?
Didn't find the answer? Contact us and we will reply within 5 working days.