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My card is missing the travel symbols

Short answer: The travel symbols only show when we know you study enough this semester, on a programme that qualifies for student aid (CSN). Meet the requirements but no symbol? Upload this semester's certificate in the app and we update your card within 5 working days.

How the symbols look in the app

Studentkortet in the app with the SL symbol
SL symbol
Studentkortet in the app with the student travel symbol
Student travel symbol (the “bus”)
Studentkortet in the app with the SJ logo
SJ

How much you need to study

Symbol Valid with Requirement Equals
SL symbol SL and UL 75 % or more for the whole semester 22.5 university credits · 300 Komvux points · 75 YH points
Student travel symbol (the “bus”) Regional operators across Sweden, see all At least 50 % for at least 10 weeks in a row 15 university credits · 200 Komvux points · 50 YH points
SJ SJ You are registered as a student and have the SJ logo on your card

Both study pace and credits must match, and the programme must qualify for student aid from CSN. If you study less than 50 %, you get Studentkortet and all discounts, but no travel symbols.

You meet the requirements but have no symbol

Then we haven't received your study pace for this semester. If you take a student loan from CSN we usually get it automatically. Otherwise, show it yourself:

  1. Open the app and go to Profile > Edit profile.
  2. Scroll down and tap “Är du student?”
  3. Upload this semester's certificate. Studying at more than one school? Upload all certificates and we add up your study pace.

We review the certificate within 5 working days. Once it's approved, the symbols appear on your card. Tap the round arrow next to your card under My card to fetch the new one. You don't need to email us.

What should the certificate show? · Don't have the app? Download it here.

These don't give travel symbols

  • Upper secondary school (gymnasiet): you travel on a youth ticket and don't need the symbols. Choose “Youth” when you buy your ticket.
  • SFI: gives no travel symbols, even if you study full time. See why below.
  • Nyexad and GenZ: these cards give no travel discounts. Still studying? Upload this semester's certificate as above.

Studying SFI?

Many people studying SFI full time wonder why their card has no travel symbols. SFI gives no travel symbols, however much you study.

  • Why? The transport operators decide who gets student fares, not us. They require a programme that qualifies for student aid from CSN, and SFI doesn't. So we can't add the symbols, even if your certificate says 100 %.
  • What you get: Studentkortet with all discounts in the app, and the SJ logo for student fares with SJ.
  • Also studying SAS or other Komvux courses? Those courses can give travel symbols if they meet the requirements above. Upload certificates that show them.
  • When you finish SFI and start SAS or another programme, upload the new certificate. If you meet the requirements, you get the symbols.

We can't make exceptions for SFI, so you don't need to email us about it. How to apply when you study SFI

Good to know

  • The symbol is valid until your last day of study this semester, even if the card itself is valid longer.
  • At a ticket check, show your card in the app and valid ID.
  • Under 26? With SJ you can also choose a youth fare. Then your ID is enough.
  • Studentkortet is not responsible for discounts used without the right symbol on the card.

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