My card looks wrong

You only get the symbols if we can see that you study enough on a programme that qualifies for student aid.

• SL symbol: 75 % or more for the whole semester.
• Student travel symbol (the “bus”): at least 50 % for at least 10 weeks.

Meet the requirements? Upload this semester's certificate:

1. Open Profile > Edit profile in the app.
2. Scroll down and tap “Är du student?”
3. Upload the certificate. We review it within 5 working days.

Upper secondary school and SFI don't give travel symbols. Read more about the travel symbols

Usually the new card is already there, but the app hasn't fetched it.

1. Go to My card in the app.
2. Tap the round arrow next to the card.
3. Still the old one? Upload this semester's certificate under Profile > Edit profile > “Är du student?”

Waiting for a student union or nation card? It usually appears 1–2 days after you pay. If it has been more than 3 days, contact your union or nation.

On 16 September and 11 February the card changes for anyone who studied last semester but hasn't shown that they are studying now. Here is how to verify yourself as a student again:

1. Open Profile > Edit profile in the app.
2. Scroll down and tap “Är du student?”
3. Upload this semester's certificate. Once it's approved you get your student card back, with travel symbols if you meet the requirements. You don't need to email us.

What should the certificate show?

CI05 means the app couldn't fetch your card, usually because the wrong country is selected.

1. Open the app and go to Settings.
2. Change the country to Sweden.
3. Go back to My card and try again.

Enter your Swedish personal identity number in the app or on studentkortet.se and tap Forgot password. Choose to get a link by text message or email.

Can't find the email? Check your spam folder. In Gmail our emails often land under the Promotions tab.

Don't have the app? Download it here.